Our team kindly reminds you that we do not provide assistance with furniture relocation to prepare the space for your event rental. Please take note of the dimensions of our glampsite tents, which accommodate a twin-sized air mattress within their three-foot width. Each picnic table measures 72 inches in length, and our bell tents boast a diameter of 16 feet. We request that the designated room or area for your event be fully cleared before our setup.
For safety reasons, we recommend direct supervision for children under 10 years old in the glampsite area during setup. We've found that surprises add to the excitement of the glampsite experience!
To enhance sanitization measures, we suggest guests bring their own sleepover pillows. Rest assured, all provided items undergo thorough washing and sanitization between uses.
While we cherish our furry friends, we kindly ask that they remain outside the glampsite area during setup and pickup for their safety and for efficient party arrangements. Prior to our arrival, please ensure the party space is free from pet hair.
We currently accept Venmo and PayPal at this time. As we grow, we are exploring various payment options for clients. Make sure you are following our social media pages to keep up with any updates on payment methods! Venmo and PayPal account names will be provided in your rental contract.
Delivery is free within 10 miles of Venetia, PA. Outside of this radius a $1.00 per mile charge will be applied.
While we utilize top-tier balloons, it's important to note that outdoor conditions can impact their durability. Factors like sunlight, heat, and wind can affect their longevity, with heat being a significant concern. While we recommend placing them in a semi-shaded area or indoors, it's not obligatory. However, please be aware that in high temperatures and intense sunlight, there's a possibility of balloons popping.
Once our equipment is set up we accept no liability for any accidents, personal injuries or loss of property.
We appreciate your understanding of our party deposit policy. Your deposit fee is non-refundable, except in the rare event of an emergency requiring us to cancel your party date. In such a case, you'll receive a full refund of your deposit along with any payments made toward your party balance. Rest assured, we'll promptly notify you if this situation arises.
If you need to cancel your party 24 hours prior to the event, you can utilize your deposit to reschedule for a later date, with one reschedule permitted. Likewise, in the event of weather-related cancellations, your deposit can be applied toward a rescheduled date.
Please note that your party date is confirmed only upon receipt of the deposit. Once paid, kindly ensure that the remaining balance is settled in full at least 7 days before the party date to avoid cancellation.
Regarding cancellations by individual guests within 24 hours of the party setup, we regret that refunds for guest tents are not provided for our glampsites or picnics.
We greatly value your business and understand that unforeseen circumstances can arise. Your cooperation in adhering to our cancellation policy ensures smooth scheduling for all our clients. We're committed to accommodating changes and rescheduling parties based on our availability calendar at that time.
As part of our COVID policy, we diligently sanitize and prepare all party inventory to ensure your safety. Consequently, we're unable to offer refunds for parties canceled less than 24 hours before the scheduled date. However, we're happy to assist you in rescheduling your party for another available date.
We absolutely adore witnessing the joy and excitement of kids and their siblings as we set up rentals! To ensure everyone's safety and happiness, we kindly request direct adult supervision for children under the age of 10 while our equipment is in use. Similarly, if children under 10 will be present during the glampsite setup, we ask for adult supervision to maintain a safe environment while we work our magic.
Oh, and we have a soft spot for furry friends too! To ensure their safety and a smooth setup, please make sure they're kept out of the party space during setup and pickup. Thanks for helping us keep the fun flowing smoothly!
We absolutely adore seeing our glampsites enjoyed to the fullest when we return to pick them up the next morning! As a small business committed to providing top-notch service without increasing rental rates, we take extra care to maintain the quality of our rental inventory for every client.
To help us preserve this quality, we kindly request that guests refrain from jumping on the glampsite beds. This rule is in place to ensure safety and prevent any potential damage to our inventory.
We're thrilled when clients embrace our themes enthusiastically! However, we must ask that guests avoid handling nail polish, makeup, or any other staining products in the glampsite space to protect our items.
Please be aware that any damage to our products will incur a party foul charge, up to the full price or value of the item. Thank you for understanding and helping us maintain the excellence of our services!
We understand the many tasks at hand when it comes to hosting a party. This is why we deliver, set up, and pickup every party rental service booked by a client. That being said, we do not currently offer party services such as event coordination or clean up beyond our scope, which includes the quality-ensured delivery, set up, and clean up of our party rental items only.
We are happy to accommodate and plan with clients customization theme requests for a fee up to $50, which goes toward the cost of the new inventory purchased for the request. Many times, our clients request a combination of colors and inventory from different themes we already offer, in which case, a fee is not assessed. Please provide as much detail as possible in your initial booking form request so we can ensure what we deliver meets, if not exceeds, your expectations!